Delete your account and data

Last updated October 24, 2026.

This page is for the Famstamp app by Dark Lighthouse Solutions. You can delete your account and data yourself in the app, or ask us to do it by email. You can also delete just some of your data and keep your account.

In the app (fastest)

1. Optional: save a copy first in Help & feedback > Export everything.
2. Family organizer: open Family > Leave or delete > Delete my account and data, type DELETE and confirm. This deletes the family's cloud copy (people, trips, stamps, journals, photo copies), any follow or Cup links, and your sign-in.
3. Other adults: on the same screen you can leave the family or delete your own sign-in. The family's shared trips stay with the organizer.
4. Kids who joined with a kid code have a sign-in with no email or name. Deleting the family removes everything they added; a parent can also remove a kid member from the Family screen.
5. Not using Family Sync? Your data is only on your device. Use Back up > Start over or remove the app and clear the site's data.

Delete only some data

Any trip, stamp, journal page, drawing, photo or person can be deleted on its own in the app. Turning off Family Sync stops sending anything new to the cloud.

By email

Email privacy@darklighthousesolutions.com (or support@darklighthousesolutions.com) from the email address you sign in with, and say "please delete my account and data". Parents can ask the same for a child's profile. We'll confirm it's you, delete the data within 30 days (usually much sooner) and reply when it's done.

What gets deleted and what's kept

• Deleted: your sign-in, your family's synced people, trips, places, stamps, journal pages, drawings, photo copies, reminders, follow links and Cousin Cup entries.
• Also deleted: invite codes, teen sign-in codes and "invite a family" referral records for your family.
• Kept: anonymous daily usage counts (totals only) and error reports (deleted after 90 days); neither contains anything that identifies you.
• Backups: our database provider's backups expire within 30 days, after which the data is gone for good.
• If you joined the launch waitlist, say so in your email and we'll remove that address too (or email "unsubscribe" to support).