Help and support

Questions, bugs or ideas: we read every message.

In the app

Open Help & feedback (in the Family menu, or from Back up). "Report a bug" opens an email with your app version and device type filled in. It never attaches your names, trips or photos.

Common questions

How do I move my log to a new phone?

Turn on Family Sync and join from the new phone, or use Back up > Save a backup file, then Restore on the new phone.

How do I get all my data?

Help & feedback > Export everything downloads a zip of everything, with your photos.

How do I delete my account?

See Delete your account and data.

Can I make text bigger?

Yes: Help & feedback > Text size.